ATi Warranty Compliance Training

ATi is recognized as a World Leader in Warranty Compliance Training!

A warranty audit is the last thing that any dealer wants to experience. All manufacturers have specific guidelines to follow regarding the record that must be kept to comply with policy and procedure. The warranty administration system in your dealership may be at risk of potential chargeback for a variety of reasons. Many warranty reviews result in chargeback's hundreds of thousands of dollars. In today's business climate, a review could severely challenge the liquidity of a dealership.

Our experienced teams of professionals have held positions as warranty auditor and service management.

At ATi our goal is to teach your personnel to ensure the accuracy of future warranty claims reducing the liability to potential chargeback's during a warranty review by the manufacturer. Our comprehensive training will result in the reduction of submission times, increased working capital, and implementation of good sound business processes.

Our goal at ATi is to train all personnel involved in the processing of a warranty claim to comply with Manufacturer warranty Policy and Procedure.

We will come to your location to provide the most effective style of training that includes:

• Provide an in house comprehensive simulated manufacturer warranty review.
• Gather information through utilization of employee surveys
• Engage personnel in identifying key areas of improvement.
• Provide in depth analysis and reporting of out of line conditions to include missing documentation, service advisor and technician errors, fraud.
• We will educate your management team on how to review closed warranty claims for non-compliance findings.
• We will shadow your employees that have responsibility in the creation of a warranty claim to identify training needs.
• Provide generalized interdepartmental training to executive management including accounting staff.
• Provide user friendly reports to management staff with key performance indicators to identify trends.
• Develop and Implement a comprehensive action plan that identifies non- compliance issues and assign accountability to specific employees.

Take Advantage of ATi Warranty Compliance Training Click here »