ATi Service Selling Skills
TRANSFORM Service Advisors into Powerful Selling Service Consultants!
| FACTS | FICTION |
- Customer Paid Labor is DOWN
- Customer Paid Parts are DOWN
- Warranty Labor & Parts are DOWN
- Accessory Sales are NON-EXISTENT
- Maintenance Intervals are getting further apart
| It will get better on its own! |
ATi Service Selling Skills Training will train your Service Personnel:
- Understanding Customer Purchase Decisions
- Selling Basics
- Customer Handling Skills to Improve Customer Satisfaction
- How to Prepare to Sell
- How to Present Maintenance for Success
- How to Present Repairs for Success
- How to Present "Added Operations" for Success
- Word Tracks for Effective Selling
- How to Overcome Customer Objections
- Understanding "Unspoken" Objections
- How to use Inspections to Build satisfaction, Retention and of course - More Sales!
- How to use the Service Menu to Generate more Sales
- How to Present Accessories to Gain more Service and Accessory Sales
- How to Overcome Competition Concerns
- How to Increase Customer Sales per Visit
- How to Increase Frequency of Visits
Workshops or In-Dealership Training
CLICK HERE to MAKE IT BETTER with ATi Service Selling Skills Training! »