ATi Service Process Training
Call it a Walk Around process, 12 steps to service sales, turn, swing, dance and run around the wheel, whatever you call your Service Process, ATi understands that the process itself is virtually the same with any Service Training provider.
Service Process Training is not about the process name, the key is IMPLEMENTATION!
ATi's Fixed Operations people have the knowledge, skill and experience Implementing Service Processes across the United States & Canada!
The ATi Service Process is about serving customers through a process,
NOT processing customers through service!
The ATi Service Process:
- Appointments/Reservations
- Preparing for Service Success
- Reception/Write-Up
- Mid-Day Activities
- Pro-Active Delivery
- Immediate Retention
- On-Going Retention
With an ATi Service Process Implementation - we come to YOU!
We work with some of the Largest Dealer Groups in North America, as well as the smallest single point dealerships, and our Process Implementation will be structured to work within your operation, with your people and when we leave - You will have a powerful, customer retention, satisfaction and sales generating Service Process in place!
